Cost of Shipping
Shipping and handling is added to your order based on the total value of your order. Our minimum shipping charge is $8.50.
Canadian Shipping Costs
$50 & Under – Actual Shipping cost + $2 handling charge. Order totals: $50.01 – $79.99= shipping of $10.00 Order totals: $80.00 – $109.99= shipping of $12.50 Order totals of over $110.00 shipping = $17.50 Any oversize items (for example, large shelves, rugs etc) will be charged actual shipping, we will contact you with the shipping charges before processing your order.
USA Shipping Costs
Sorry it costs us more to ship to you – but the exchange rate helps! We will contact you with an actual shipping cost before we ship out the order.
We will not process the order until you have emailed approval of the shipping cost for actual shipping. Actual Shipping will be higher than our regular shipping charges, since we subsidize the cost of shipping. Additional shipping charges may apply on large items or if you are located in an area with air only delivery. You will be emailed prior to processing your order if this applies.
Using the online shopping cart: you may pay with your Visa or Mastercard. You also may print out the order and mail it with a cheque, money order or credit card information. You can also phone order information to 403-948-4244. Orders also may be faxed with credit card information to: 403-948-4444.
Duty & Customs
Any duty or customs charged by a foreign government with be the responsibility of the customer.
Out of Stock Items
While we try to keep the website up to date for out of stock items, there are times we may be out of stock on an item you have ordered. You will be notified as soon as possible by email if this happens. Items that are marked “Temporarily Out of Stock” are on order and expected in soon. Go ahead and order them and we will ship as soon as they arrive.
Shipping Outside of Canada or USA
If you live outside Canada and the US and would like to order please email email@example.com. If we can ship your order you will be charged actual shipping costs.
We are located in Alberta, and there is no sales tax here, we only charge GST. This means no provincial sales tax if you live outside of Alberta. Our United States customers are tax exempt.
How to Contact Us
Please don’t hesitate to contact us with any additional questions. We can be reached at our Contact Page, by e-mail at firstname.lastname@example.org, by mail at 203-304 Main Street, Suite 132, Airdrie, AB T4B 3C3, by phone at 403-948-4244, or by fax 403-948-4444.